acmoc

ACMOC Membership Benefits

  • FREE quarterly magazine filled with content about antique Caterpillar machines
  • FREE classified listings
  • ACMOC store discounts and specials
  • Full Bulletin Board Access
    • Marketplace (For Sale/Wanted)
    • Technical Library
    • Post attachments

$44 /year ELECTRONIC

$60 /year USA

$77 /year International

Store hours???

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2 years 9 months ago #233491 by juiceman
Store hours??? was created by juiceman
When is the “store” supposed to be open and when is the paid person supposed to answer the phone? VM box is full I am told.
I have a concerned member wanting to place an order, another wanting his 7 month old order shipped to him before year end! 
Old orders need to get shipped out and gift memberships as well. 
Perhaps no more new orders received until someone gets caught up?
Clock is ticking, and memberships fading away…
Is anyone on the BOD paying attention besides John Gaunt?
 
The following user(s) said Thank You: Bruce P, Bmr

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2 years 9 months ago - 2 years 9 months ago #233500 by Bmr
Replied by Bmr on topic Store hours???
Must be very busy......I've called during business hours twice this week voice mail full both time's. looking to spend much needed money to support this sinking ship. No problem I found out who makes the reproductions gauge part's I'll buy directly from him. RIP ACMOC.

BTW I have 8 gauges to do for costumers how much profit would that be for ACMOC?
Last edit: 2 years 9 months ago by Bmr.
The following user(s) said Thank You: Bruce P

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2 years 9 months ago #233514 by Bruce P
Replied by Bruce P on topic Store hours???
Last fall I tried for a week to get through, VM was full, I figured it was a fluke deal, but maybe not.  Anyone else have difficulty with the store?   

BP. 
The following user(s) said Thank You: Bmr

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2 years 9 months ago - 2 years 9 months ago #233522 by Bmr
Replied by Bmr on topic Store hours???
I tried calling the ACMOC office 1 more time today rang and rang.....gave up called the gauge guy placed my order half price of  ACMOC. I saved money ACMOC lost money........myself and several other paid members would like some explanation? I won't hold my breath tho. Again RIP ACMOC
Last edit: 2 years 9 months ago by Bmr.

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2 years 9 months ago #233583 by juiceman
Replied by juiceman on topic Store hours???
Who is overseeing the store operations, or is it a stand alone unit ? No oversight? How/what is the inventory situation like? Does it benefit the members/club or is it just a "wash"?
I am CONCERNED!!! JM
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2 years 9 months ago #233621 by juiceman
Replied by juiceman on topic Store hours???
Am I led to believe that only myself and a few PAID members share any concern about the "store"?
Why the silence ?
***I was told to have ANYONE with gripes or orders not received to email Sue Westwood, the ACMOC gal Friday/Bean Counter...swestwood@carbahalcpa.com***
Good customer service is one way to RETAIN membership, just saying! JM

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2 years 9 months ago - 2 years 9 months ago #233622 by phildirt
Replied by phildirt on topic Store hours???
I ordered a single book on 11/20/2021 through the interweb site.

Money was out of the PayPal account same day.

No acknowledgement, shipping date or book.


Book showed up today. Thanks
Last edit: 2 years 9 months ago by phildirt.

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2 years 9 months ago #233623 by juiceman
Replied by juiceman on topic Store hours???
Awwwwww heck Phildirt, that is nothing. Some have waited over 9-12 months for old magazine issues and binders. Gift memberships bought and paid for and nothing as well.
I somehow became an ear to bend regarding these hopefully "Isolated" matters. I do feel responsible, as it was ME that made the suggestions to buy/join/give.
Big error on my part. I count my blessings that I did receive my purchases for the most part.
I suppose if one does not make noise, it will continue to go unnoticed.
Thank you for chiming in. JM

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2 years 9 months ago - 2 years 9 months ago #233634 by phildirt
Replied by phildirt on topic Store hours???
deleted
Last edit: 2 years 9 months ago by phildirt.
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2 years 9 months ago #233640 by Bmr
Replied by Bmr on topic Store hours???
I've come to the conclusion that nobody cares that ACMOC is going down fast. I personally don't understand why nobody cares. or doing anything about the sinking ship other than send us a private email or a bs phone call.

Get new members
Ask questions unanswered
Nonpaid user's questions answered
Store not open or answering the phone



Pissed off PAID MEMBER
RIP ACMOC

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